Privacy Policy

1. Introduction

Catalyst Solutions AI ("Company," "we," "us," or "our") operates as an AI-powered business development and operations consulting firm. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services or website. By accessing and using this website, you accept and agree to be bound by and comply with this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We collect information you willingly provide when you:

• Submit a contact form or inquiry
• Schedule a consultation or strategy call
• Subscribe to our newsletter or communications
• Sign up for our services or create an account
• Send us an email or message

This information may include your name, email address, phone number, company name, job title, industry, and any other details you choose to share.

B. Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referral source and user interaction patterns
• Device information (operating system, screen resolution)
• Cookies and similar tracking technologies

We use this information to improve our website, understand user behavior, and enhance your experience.

C. Information from Third Parties

We may receive information about you from third-party sources, such as business intelligence databases, marketing partners, or publicly available sources, to enhance and verify the information we have collected.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries and customer support requests
• To send you marketing communications, newsletters, and service updates
• To personalize your experience on our website
• To conduct market research and analytics
• To comply with legal obligations and regulations
• To detect and prevent fraud, security incidents, and abuse
• To monitor and improve website performance and functionality

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Union and other regions where GDPR or similar privacy laws apply, we process your personal data on the following legal bases:

• Consent: When you voluntarily provide information through forms or consent to communications
• Legitimate Interests: To improve our services, prevent fraud, and conduct analytics
• Contract Fulfillment: To provide services you have requested
• Legal Compliance: To meet regulatory and legal requirements

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services (e.g., email providers, scheduling tools, analytics platforms)
• Business Partners: With partners who work with us on consulting engagements, with your consent
• Legal Compliance: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Your Consent: With third parties when you explicitly authorize us to do so

We do not sell your personal data to third parties for marketing purposes.

6. Data Security

We implement appropriate technical, physical, and administrative measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal and contractual retention requirements.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Request your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at privacy@catalystsolutionsai.com with your request.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Marketing Cookies: Track your interactions for targeted advertising

Most browsers allow you to refuse cookies or alert you when a cookie is being sent. You can control cookie preferences through your browser settings.

10. Third-Party Links and Services

Our website may contain links to third-party websites, including social media platforms, scheduling tools, and partner services. We are not responsible for the privacy practices of these external websites. Please review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

12. International Data Transfers

We operate in the United States and may transfer your personal information internationally. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We implement safeguards, such as Standard Contractual Clauses, to protect your information during transfers.

13. Contact Us

If you have questions about this Privacy Policy, requests regarding your personal information, or concerns about our privacy practices, please contact us:

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.